Why
How
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What are people saying about HCS products?

"I would go back to this time and time again. I feel it's reassuring and it gives you good steps
to practice."

—diabetes adherence program user

We offer complete patient and family support solutions to manage complex diseases, conditions and therapies. We use phone, web, mobile and printed materials to engage patients and family on your behalf. We help them better understand and learn to consistently adhere to their therapies. We use guided introspection to help them regulate thoughts and feelings, learn to work with healthcare providers and build the skills of motivations, self-confidence and resilience.

Multiple technologies and media operate in concert to reach patients through the channels they are confortable with. You'll improve adherence when you engage patients and family members more effectively. You can satisfy REMS and other requirements, differentiate your therapy to physicians, remove obstacles to prescribing, and enhance health economics.

Customizable components:

Patient support– For every disease, the standard of care includes patient habit change and self-care. Physical, behavioral, emotional, cognitive, and social dimensions of change are important for true patient therapy adherence and health. Our solutions use behavior science to help patients overcome myths and misconceptions, deepen understanding of disease and treatment, overcome emotional barriers to change, problem solve, build social support, increase self-awareness and empowerment, and initiate and maintain therapies.
Family empowerment– Loved ones are a critical part of a patient's behavioral environment. However, despite their best intentions, family members often fall short as truly effective helpers. We guide supporters through their own emotional reactivity, challenge their misconceptions, and teach concrete helping skills. Supporters practice better communication, empathy and self-awareness. We coach loved ones to change in tandem with patients, resulting in overall increased adherence and health in the family system.
Physician and clinician tools– Physician tools include registry and data tracking as well as automated REMS education, communication, and certification. For other clinicians and specialists, functionality includes education, automated high-touch protocols, and coaching technology to help patients through challenging emotions, questions, and other obstacles to prescription and adherence.
Pharmacist tools– Our pharmacist programs provide REMS education, training, and certification. We also implement innovative MTM programs. Pharmacist tools help coordinate care and communication, guide pharmacists through coaching protocols, and automate high-touch monitoring, intervention, and follow-up.
Client portal– Through our master hub, we provide clients access to raw and extrapolated data from multiple sources. Data conversion and integration software helps you meet and exceed REMS and other regulatory requirements, inform sales and marketing strategies, and enhance health economics. We integrate and augment your legacy therapy support investments.

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