Better treatment experiences for patients.

Human Care Systems helps biopharmaceutical companies achieve optimal results for patients from treatment.  We help patients, caregivers, and HCPs overcome challenges or barriers to therapy initiation and adherence. Barriers such as cost, side effects, motivation, self-administration and others. The goal is for each patient and HCP to get the most possible value from the treatment.

Our Resilix^® CRM platform powers patient support that is predictive, patient-personalized, and delivered in a coherent manner across all relevant touchpoints – phone, field, digital, video, chat, etc. We also offer remote nurses who use the Resilix platform and engage patients via those channels to provide a human connection to those who’ll benefit most as determined by predictive analytics and personalized assessments.

We work with half of top 25 pharma as well as many emerging biopharmas. We work directly with Patient Services, Marketing, IT, Medical, Legal and Regulatory, and Sales teams to deliver measurable improvements in rates of treatment initiation and adherence, patient satisfaction, HCP willingness to prescribe, and patient outcomes. Our company is built on operational excellence – applying quality systems and operational science to identify and remove defects and get better and better.