Treatment Adherence for your Brand and Patient Population

Digital Adherence Program

  • SMS messaging (email optional)
  • Brand-tailored and patient-personalized messaging
  • Addresses barriers to initiation and adherence: cost, side effects, resilience, etc.
  • Measured adherence impact in 90 days
  • Cost based on number of patients receiving active support
  • Launch in 12 Weeks

Digital Adherence Program

  • SMS messaging (email optional)
  • Brand-tailored and patient-personalized messaging
  • Addresses barriers to initiation and adherence: cost, side effects, resilience, etc.
  • Measured adherence impact in 90 days
  • Cost based on number of patients receiving active support
  • Launch in 12 Weeks

Treatment Initiation Virtual Coaching

  • Measured initiation impact in 90 days
  • Nurses, social workers, or customer service professionals via phone, video, click-to-chat
  • Brand-tailored and patient-personalized talking points
  • Addresses barriers to initiation: self-injection, motivation, cost, expectations, etc.
  • Cost based on number of patients receiving active support
  • Launch in 12 Weeks

Treatment Initiation Virtual Coaching

  • Measured initiation impact in 90 days
  • Nurses, social workers, or customer service professionals via phone, video, click-to-chat
  • Brand-tailored and patient-personalized talking points
  • Addresses barriers to initiation: self-injection, motivation, cost, expectations, etc.
  • Cost based on number of patients receiving active support
  • Launch in 12 Weeks

Case Manager Adherence Program

  • Nurses, social workers, or customer service professionals via phone, video, click-to-chat
  • Brand-tailored and patient-personalized talking points to engage and support patients throughout treatment journey
  • Flexible, scalable, and easy to add to Hub and Specialty Pharmacy relationships
  • Improves initiation, time to fill, days on therapy, and patient satisfaction
  • Cost based on number of patients receiving active support
  • Launch in 12 Weeks

Case Manager Adherence Program

  • Nurses, social workers, or customer service professionals via phone, video, click-to-chat
  • Brand-tailored and patient-personalized talking points to engage and support patients throughout treatment journey
  • Flexible, scalable, and easy to add to Hub and Specialty Pharmacy relationships
  • Improves initiation, time to fill, days on therapy, and patient satisfaction
  • Cost based on number of patients receiving active support
  • Launch in 12 Weeks

Patient Adherence Layer

  • Technology and services to power in-house adherence solutions
  • Software to deliver omni-channel patient experience and complement existing CRM
  • Maximize phone and field roles in improving initiation, time to fill, adherence, and patient satisfaction
  • Comprehensive 360° view of patient experience with treatment
  • Open API allows for easy integrations with existing infrastructure and partners
  • Future proof – increase scale and add channels, touchpoints, and services

Patient Adherence Layer

  • Technology and services to power in-house adherence solutions
  • Software to deliver omni-channel patient experience and complement existing CRM
  • Maximize phone and field roles in improving initiation, time to fill, adherence, and patient satisfaction
  • Comprehensive 360° view of patient experience with treatment
  • Open API allows for easy integrations with existing infrastructure and partners
  • Future proof – increase scale and add channels, touchpoints, and services

What our clients are saying

How HCS improved the patient experience for a top-5 pharmaceutical company.

We deliver results

IMPROVED
INITIATION

IMPROVED Adherence
To Hepatitis C Therapy

High Satisfaction
for patients in our programs

Improved Outcomes
For insulin pump users; lowered a1c levels

Of patients said our programs helped them take their medication as prescribed.

365,000+

Patients Supported

100

Patient Populations

10:1

Return on Investment

A few of our clients who are improving the patient experience

What patients are saying

“Most medicine doesn’t make you feel very special or individualized. This whole process has me…hopeful. It makes it feel like it is individualized.”

“I feel like I have a coach. It’s a good thing and a big deal. It’s nice to know that someone other than my family members are taking an interest in my continued health and improvement.”

Contact us today!

See how Human Care Systems can deliver tailored communications to support your patients and HCPs.

Recent Awards

HCS Named One of the
Most Innovative Companies of 2019 by PM360.

Built In Boston Best Places to work 2020

HCS Selected as
One of the Top 2020
Places to Work in Boston

Resilix wins in Graphic Design USA
Health & Wellness Design Awards