Digital Adherence Program
- SMS messaging (email optional)
- Brand-tailored and patient-personalized messaging
- Addresses barriers to initiation and adherence: cost, side effects, resilience, etc.
- Measured adherence impact in 90 days
- Cost based on number of patients receiving active support
- Launch in 12 Weeks
Digital Adherence Program
- SMS messaging (email optional)
- Brand-tailored and patient-personalized messaging
- Addresses barriers to initiation and adherence: cost, side effects, resilience, etc.
- Measured adherence impact in 90 days
- Cost based on number of patients receiving active support
- Launch in 12 Weeks
Treatment Initiation Virtual Coaching
- Measured initiation impact in 90 days
- Nurses, social workers, or customer service professionals via phone, video, click-to-chat
- Brand-tailored and patient-personalized talking points
- Addresses barriers to initiation: self-injection, motivation, cost, expectations, etc.
- Cost based on number of patients receiving active support
- Launch in 12 Weeks
Treatment Initiation Virtual Coaching
- Measured initiation impact in 90 days
- Nurses, social workers, or customer service professionals via phone, video, click-to-chat
- Brand-tailored and patient-personalized talking points
- Addresses barriers to initiation: self-injection, motivation, cost, expectations, etc.
- Cost based on number of patients receiving active support
- Launch in 12 Weeks
Case Manager Adherence Program
- Nurses, social workers, or customer service professionals via phone, video, click-to-chat
- Brand-tailored and patient-personalized talking points to engage and support patients throughout treatment journey
- Flexible, scalable, and easy to add to Hub and Specialty Pharmacy relationships
- Improves initiation, time to fill, days on therapy, and patient satisfaction
- Cost based on number of patients receiving active support
- Launch in 12 Weeks
Case Manager Adherence Program
- Nurses, social workers, or customer service professionals via phone, video, click-to-chat
- Brand-tailored and patient-personalized talking points to engage and support patients throughout treatment journey
- Flexible, scalable, and easy to add to Hub and Specialty Pharmacy relationships
- Improves initiation, time to fill, days on therapy, and patient satisfaction
- Cost based on number of patients receiving active support
- Launch in 12 Weeks
Patient Adherence Layer
- Technology and services to power in-house adherence solutions
- Software to deliver omni-channel patient experience and complement existing CRM
- Maximize phone and field roles in improving initiation, time to fill, adherence, and patient satisfaction
- Comprehensive 360° view of patient experience with treatment
- Open API allows for easy integrations with existing infrastructure and partners
- Future proof – increase scale and add channels, touchpoints, and services
Patient Adherence Layer
- Technology and services to power in-house adherence solutions
- Software to deliver omni-channel patient experience and complement existing CRM
- Maximize phone and field roles in improving initiation, time to fill, adherence, and patient satisfaction
- Comprehensive 360° view of patient experience with treatment
- Open API allows for easy integrations with existing infrastructure and partners
- Future proof – increase scale and add channels, touchpoints, and services
What our clients are saying
How HCS improved the patient experience for a top-5 pharmaceutical company.
We deliver results
IMPROVED
INITIATION
IMPROVED Adherence
To Hepatitis C Therapy
High Satisfaction
for patients in our programs
Improved Outcomes
For insulin pump users; lowered a1c levels
Of patients said our programs helped them take their medication as prescribed.
365,000+
Patients Supported
100
Patient Populations
10:1
Return on Investment
Our focus areas
Disease Areas of Expertise
Methods of Administration
A few of our clients who are improving the patient experience
What patients are saying
“Most medicine doesn’t make you feel very special or individualized. This whole process has me…hopeful. It makes it feel like it is individualized.”
“I feel like I have a coach. It’s a good thing and a big deal. It’s nice to know that someone other than my family members are taking an interest in my continued health and improvement.”
Contact us today!
See how Human Care Systems can deliver tailored communications to support your patients and HCPs.
Recent Awards
HCS Named One of the
Most Innovative Companies of 2019 by PM360.
HCS Selected as
One of the Top 2020
Places to Work in Boston
Resilix wins in Graphic Design USA
Health & Wellness Design Awards