Personalized patient engagement.
Significantly better outcomes.

Improve the overall experience through tailored communications to patients on your therapy.

Reimbursement and Treatment Initiation

Adherence Programs

Patient Services Infrastructure

Omnichannel Nurse Support

Contact Center and Field Force Platform

Patient CRM and Digital Engagement

Patient Support Programs

Product Launch Support

Human Care Systems is a treatment experience company. We deliver improved access, use, experience and outcomes from medication. The Resilix treatment experience platform is purpose-built to optimize biopharmaceutical patient services. Resilix is built to integrate seamlessly across the distribution chain including access support and co-pays, and to deliver personalized patient support through phone, click-to-chat, text, email, mobile and web. Treatment experience nurses paired with digital channels deliver a complete patient experience to optimize treatment initiation, adherence and persistence.

Treatment Experience Nurses

What our clients are saying

How HCS improved the patient experience for a top-5 pharmaceutical company.

We deliver results


IMPROVED Adherence
To Hepatitis C Therapy

High Satisfaction
for patients in our programs

Improved Outcomes
For insulin pump users; lowered a1c levels

Of patients said our programs helped them take their medication as prescribed.


Patients Supported


Patient Populations


Return on Investment

A few of our clients who are improving the patient experience

What patients are saying

“Most medicine doesn’t make you feel very special or individualized. This whole process has me…hopeful. It makes it feel like it is individualized.”

“I feel like I have a coach. It’s a good thing and a big deal. It’s nice to know that someone other than my family members are taking an interest in my continued health and improvement.”

Contact us today!

See how Human Care Systems can deliver tailored communications to support your patients and HCPs.

Recent Awards

HCS Named One of the
Most Innovative Companies of 2019 by PM360.

Resilix wins in Graphic Design USA
Health & Wellness Design Awards