Personalized patient engagement.
Significantly better outcomes.
Improve the overall experience through tailored communications to patients on your therapy.
Reimbursement and Treatment Initiation
Adherence Programs
Patient Services Infrastructure
Omnichannel Nurse Support
Contact Center and Field Force Platform
Patient CRM and Digital Engagement
Patient Support Programs
Product Launch Support
Human Care Systems is a treatment experience company. We deliver improved access, use, experience and outcomes from medication. The Resilix™ treatment experience platform is purpose-built to optimize biopharmaceutical patient services. Resilix™ is built to integrate seamlessly across the distribution chain including access support and co-pays, and to deliver personalized patient support through phone, click-to-chat, text, email, mobile and web. Treatment experience nurses paired with digital channels deliver a complete patient experience to optimize treatment initiation, adherence and persistence.
What our clients are saying
How HCS improved the patient experience for a top-5 pharmaceutical company.
We deliver results
IMPROVED
INITIATION
IMPROVED Adherence
To Hepatitis C Therapy
High Satisfaction
for patients in our programs
Improved Outcomes
For insulin pump users; lowered a1c levels
Of patients said our programs helped them take their medication as prescribed.
365,000+
Patients Supported
100
Patient Populations
10:1
Return on Investment
Our focus areas
Disease Areas of Expertise
Methods of Administration
A few of our clients who are improving the patient experience
What patients are saying
“Most medicine doesn’t make you feel very special or individualized. This whole process has me…hopeful. It makes it feel like it is individualized.”
“I feel like I have a coach. It’s a good thing and a big deal. It’s nice to know that someone other than my family members are taking an interest in my continued health and improvement.”
Contact us today!
See how Human Care Systems can deliver tailored communications to support your patients and HCPs.
Recent Awards
HCS Named One of the
Most Innovative Companies of 2019 by PM360.
Resilix wins in Graphic Design USA
Health & Wellness Design Awards