Specialty Medications Deserve

Special Patient Solutions

We deliver seamless treatment experiences to improve initiation, adherence, and satisfaction with treatment. Our flexible and scalable solution set (Resilix® Platform, Navigators, Data & Analytics, Strategy & Content) provides biopharma:
      • Power. Data Integrations, Predictive Analytics, and Machine Learning drive Next Best Actions and continuous improvement of messages, cadences, touchpoints, etc.
      • Control. 360° View and Control of Patient Experience across phone, field, digital, physical mail, and other touchpoints.
      • Excellence. Quality Systems and Culture of transparency and data-driven improvement make us better every day.
      • Flexibility. Configurability and Modularity allow for fast deployments of individual components or complete solutions.
      • Scalability. Personalization at Scale to deliver true 1:1 patient experiences across touchpoints and population sizes.
      • Innovation. Create the Future of Patient Support to engage patients, solve needs, improve use, measure results.
      • Impact. Single Point of Contact to Support all Barriers (eg, cost, motivation, self-injection, side effects, etc).


Deliver The Right Message…


…At The Right Time…


….Through The Right Channel….


…To Drive the right Actions, Behaviors and Outcomes.

What our clients are saying

How HCS improved the patient experience for a top-5 pharmaceutical company.

Of patients said our programs helped them take their medication as prescribed.


Patients Supported


Patient Populations


Return on Investment

A few of our clients who are improving the patient experience

What patients are saying

“Most medicine doesn’t make you feel very special or individualized. This whole process has me…hopeful. It makes it feel like it is individualized.”

“I feel like I have a coach. It’s a good thing and a big deal. It’s nice to know that someone other than my family members are taking an interest in my continued health and improvement.”

Contact us today!

See how Human Care Systems can deliver tailored communications to support your patients and HCPs.

Recent Awards

HCS Named One of the
Most Innovative Companies of 2019 by PM360.

Built In Boston Best Places to work 2020

HCS Selected as
One of the Top 2020
Places to Work in Boston

Resilix wins in Graphic Design USA
Health & Wellness Design Awards