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Human Care Systems
  • RESILIX® PLATFORM
  • Tx NAVIGATORS
  • APPLICATIONS
    • Reimbursement and Treatment Initiation
    • Adherence Programs
    • Patient Services Infrastructure
    • Omnichannel Nurse Support
    • Contact Center and Field Force Platform
    • Patient CRM and Digital Engagement
    • Patient Support Programs
    • Product Launch Support
  • OUR WORK
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  • ABOUT US
    • Leadership
    • Team
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About Human Care Systems

Founded in 2008, Human Care Systems (HCS) delivers improved access, use, experience, and outcomes from medicines by helping patients better manage complex diseases and therapies. With a 10:1+ ROI, our patient support programs help top biopharmaceutical companies — from large to small — achieve improved therapy initiation and adherence, and an overall better patient experience on their brands.

Leadership

Matthew Hall
Matthew Hall
Chief Executive Officer
Boston, MA
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Matt Hall, CEO, Human Care Systems (HCS). Matt founded HCS in 2008 to deliver systematic, evidence-driven solutions to improve real world health outcomes. HCS provides complete therapy support solutions to pharmaceutical companies globally. Prior to founding HCS, Matt co-founded the Kerdan Group, a biopharma and life science consulting firm. Matt has also run a healthcare information business, worked in venture capital and as a consultant at Bain & Company. He has lived and worked in Europe, Japan, South Africa and South Korea. Matt holds a bachelor’s degree with honors in Political Economy from Williams College.

Thom Doyle
Thom Doyle
President
Boston, MA
LinkedIn

Thom is President at Human Care Systems, where he leads interdisciplinary teams to satisfy the vision and business objectives of Human Care Systems’ clients and manages development of behavior-science based products and services. Prior to joining Human Care Systems, Thom was a Partner at the Kerdan Group, a biopharma and life science consulting firm, where he helped biotech and pharmaceutical clients with drug development strategies in diabetes, cardiovascular, ophthalmology, oncology, central nervous system and inflammatory diseases. Thom has also worked for Monitor Company in the US and Europe. He holds bachelor’s degrees in Economics and Chemical Engineering from the Massachusetts Institute of Technology.

Jessica Lens
Chief Operating Officer
Boston, MA
Gil Dor
Gil Dror
Chief Technology Officer
Boston, MA
Samantha Luker - Human Care Systems
Samantha Luker
Vice President, People, Finance & Operations
Boston, MA
Jenny Yu - Human Care Systems
Jenny Yu
Senior Vice President & Franchise Leader
Boston, MA
Justin Holley
Justin Holley
VP, Business Development
Boston, MA
Kristi Harris - Human Care Systems
Kristi Harris
VP, Resilix Implementation
Gilbert, AZ
Matthew Gifford - Human Care Systems
Matthew Gifford
Senior Director, Quality Assurance
Boston, MA
Kristina Jones
Director, TXO
Groveland, FL
Kinan Al Haffar
VP, IT & Production Support
Boston, MA
Mallory Coffman
Mallory Coffman
Director, Resilix Implementations
Eager, AZ
Laura Jo Langley
VP of Client Management
Hawthorn Woods, IL

Team

We work across disciplines and on tight deadlines to produce powerful, effective solutions that optimize distribution, clinician support, patient support, safety monitoring and support, and real-world evidence collection and use. We are diverse in our backgrounds and interests, but united in our natural empathy, our creative tendencies, and our passion to make a real difference for healthcare stakeholders.

Program Management
Experience
Design
Experience Delivery
Platform & Technology
Internal Operations
Christian Lundy
Senior Program Manager
Phoenix, AZ
Gail-Marie Stewart
Account Lead
Miramar, FL
Hanna May
Program Manager
Boston, MA
Julie McDonough
Julie McDonough
Account Lead
Charlotte, NC
Karen Yang
Program Manager
Boston, MA
Katherine Thomas
Senior Program Manager
Boston, MA
Kellie Duci
Account Lead
Boston, MA
Lindsay Monroe
Program Manager
Gilbert, AZ
Nicholas Chan
Account Lead
Boston, MA
Rebecca Wolf
Program Manager
Philadelphia, PA
Sam Lui
Program Manager Intern
Boston, MA
Tanmaya Patil
Solution Analyst
Boston, MA
Tiffany Meintel
Program Manager
Buckeye, AZ
Dawn Chiu
Writing Lead
Succasunna, NJ
Kai Siang Toh
Kai Siang-Toh
Art Director
Boston, MA
Erin Burgess
Adherence Navigator
Prescott, AZ
Amanda Lauver
Adherence Navigator Manager
Navarre, FL
Tori Solomon-Duda
Adherence Navigator CSR/Fulfillment Specialist
Mesa, AZ
Brandy Vasquez
Adherence Navigator CSR/Fulfillment Lead
Gilbert, AZ
Brenda Whipkey
Brenda McFarland
Adherence Navigator
Saint Clairsville, OH
Carolina Franco
Carolina Franco
Adherence Navigator Manager
Miramar, FL
Jen Martin
Call Quality Specialist
Whitehouse, OH
Kim Lane
Adherence Navigator
Mingo Junction, OH
Laura Field
Adherence Navigator
San Tan Valley, AZ
Noelle Voeller
Senior Adherence Navigator
Appleton, WI
Adaeze Ajoku
Data Engineer
Pembroke Pines, FL
Alberto Llamas
Alberto Llamas
Senior Cloud Infrastructure Administrator
Colombia
Alex Mendoza
Senior Software Engineer
Punta Gorda, FL
Samina Lohawala
Software Quality Assurance Specialist
North Brunswick, NJ
Ashly Thomas
Program Manager
Humboldt, AZ
Ravenne Nasser
Technical Project Manager
Boston, MA
Georgii Trofymov
Software Quality Assurance Specialist
Ukraine
Henry Apale
Junior IT Systems Administrator
Boston, MA
Nihal Pai
Associate Software Engineer
Boston, MA
Sai Adaveni
Software Engineer
India
Ivette Sulca
Data Engineer
San Francisco, CA
Briggs Elsperger
Software Engineer
Rapid City, SD
Brittany Gutierrez
Program Manager
Huntersville, NC
Carmel James
Carmel James
Director of Solution Development
Boston, MA
Daniel Tofan
Senior Software Engineer
Richmond, KY
Edwina Aikins
Senior Data Engineer
Phoenix, AZ
Emre Fisher
Associate Software Engineer
Philadelphia, PA
Gabriel Crowell
Associate Software Engineer
San Antonio, TX
Georgeena Thomas
Director of Back End Development
Boston, MA
Guillermo Osores
Software Engineer
Uruguay
Igor Berezin
Software Engineer
Ukraine
Ihor Pryshliak
Software Engineer
Ukraine
Jarrett Gelormini
Sr. Technical Project Manager
San Antonio, TX
Jenna Harris
Technical Project Manager
Phoenix, AZ
Jenny Huh
Director of Product
Boston, MA
Jose Sanchez
Configuration Specialist
Phoenix, AZ
Leandro Medina
Software Engineer
Argentina
Mary Kamp
Senior Business Intelligence Manager
Boston, MA
Matthew Bowler
Software Engineer
Boston, MA
Mehmed Jusic
Senior Software Engineer
Bosnia
Mimi Zakarian
Mimi Zakarian
Product Manager
Boston, MA
Robin Binder
Technical Writer
Grand Blanc, MI
Rostyslav Tanchak
Software Engineer
Ukraine
Sara Jay
Software Engineer
San Franciso, CA
Shipra Shetty
Solution Analyst
Boston, MA
Sivan Bakaleinik
Sr. Software Quality Assurance Specialist
Boston, MA
Spencer Marx
Software Engineer - UX Lead
Boston, MA
Thomas Vargas
IT Systems Administrator
San Antonio, TX
Tyler Smith
VP of Engineering
Boston, MA
Vasyl Ivanchuk
Senior Software Engineer
Ukraine
Vishal Yadav
Senior Software Engineer
India
Adam Bridges
Senior Director of Partnering
Charleston, SC
Allison Sacco
Manager, People, Finance & Operations
Boston, MA
Allycia Fontaine
Call Quality Supervisor
Worcester, MA
Sarah Oliver
Strategic Assistant
Boston, MA
Heather Romano
Call Quality Specialist
Warner Robins, GA
KiShonne Shannon
Ki’Shonne Shannon
Quality Assurance Manager
Alamogordo, NM
Manisha Patel
Manisha Patel
Senior Quality Assurance Specialist
Mesa, AZ
Nancy Santilli - Human Care Systems
Nancy Santilli
Global Managing Director
San Francisco, CA
Yorsuana Gonzalez
Yorsuana Gonzalez
Program Quality Assurance Specialist
Miami, FL
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HUMAN CARE SYSTEMS
84 STATE STREET SUITE 720
BOSTON, MA 02109
(617) 645-0806
INFO@HUMANCARESYSTEMS.COM

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