Events and Barriers are opportunities to address potential failure points with targeted Therapy Support for patients and clinicians.
KEY EVENTS
Diagnosis
- Patient identification and diagnosis
- Clinician recommendation of cell & gene therapy
Treatment Initiation
- Patient decision to move forward
- Reimbursement
- Harvesting visit
Ongoing Treatment
- Shipment of harvested cells
- Shipment of therapy
- Patient return for therapy infusion
- Onset of side effects (possible)
- Onset of efficacy (possible)
- Patient return for monitoring visits
- Ongoing data/evidence collection for payers
FOCUS AREA
Cell & Gene Therapies
Events and Barriers are opportunities to address potential failure points with targeted Therapy Support for patients and clinicians.
KEY EVENTS

Diagnosis
- Patient identification and diagnosis
- Clinician recommendation of cell & gene therapy
Treatment Initiation
- Patient decision to move forward
- Reimbursement
- Harvesting visit
Ongoing Treatment
- Shipment of harvested cells
- Shipment of therapy
- Patient return for therapy infusion
- Onset of side effects (possible)
- Onset of efficacy (possible)
- Patient return for monitoring visits
- Ongoing data/evidence collection for payers

HCS
SOLUTION
SOLUTION
A comprehensive program that engages patients to understand their condition and cell & gene therapy, set expectations, prepare and stay motivated for therapy, and overcome other barriers by working to:
- Support initial visit to harvest cells
- Coordinate harvested cell shipments and cold-chain cell & gene therapy
- Ensure patients attend scheduled visits
- Support patients to manage side effects/other complexities of therapy
- Ensure necessary payer reporting for pay for value schemes
- Manage data/evidence collection (eg, quality of life, efficacy measures) between follow-up visits, including reporting to provider/payer/pharma