Events and Barriers are opportunities to address potential failure points with targeted Therapy Support for patients and clinicians.
KEY EVENTS
Diagnosis
- Recommendation of therapy/device
Treatment Initiation
- Patient decision to move forward
- Reimbursement
- Patient training for device/ injections/therapy
- Initial use
Ongoing Treatment
- Experiencing hyper/ hypoglycemia
- Ongoing data/evidence collection for payers
FOCUS AREA
Diabetes
A patient support program developed by HCS improved
6-month A1C levels of insulin pump users by 24%.
Events and Barriers are opportunities to address potential failure points with targeted Therapy Support for patients and clinicians.
KEY EVENTS

Diagnosis
- Recommendation of therapy/device
Treatment Initiation
- Patient decision to move forward
- Reimbursement
- Patient training for device/ injections/therapy
- Initial use
Ongoing Treatment
- Experiencing hyper/ hypoglycemia
- Ongoing data/evidence collection for payers
IMPACT


HCS
SOLUTION
SOLUTION
A comprehensive program that engages patients to understand their condition, set expectations, prepare and stay motivated for therapy, and overcome other barriers by working to:
- Instill confidence in patients’ ability to manage disease symptoms and treatment requirements
- Connect patients with reimbursement services
- Help caregivers support patients and take care of their own needs
- Facilitate communication between patients and clinicians
- Ensure patients attend scheduled visits
- Support patients to manage side effects/other complexities of therapy
- Use provider portal to update clinicians on individual patients between visits