Events and Barriers are opportunities to address potential failure points with targeted Therapy Support for patients and clinicians.
KEY EVENTS
Diagnosis
- Disease progression
- Failure of earlier line(s) of therapy
- Clinician recommendation of infused therapy
Treatment Initiation
- Patient decision to move forward
- Reimbursement
- First infusion appointment
Ongoing Treatment
- Patient return for therapy infusion
- Onset of side effects (possible)
- Onset of efficacy (possible)
- Patient return for monitoring visits
- Ongoing data/evidence collection for payers
FOCUS AREA
Infused Therapies
Patients enrolled in an HCS patient support program for infused therapy improved 6-month persistency by 21%.
Events and Barriers are opportunities to address potential failure points with targeted Therapy Support for patients and clinicians.
KEY EVENTS

Diagnosis
- Disease progression
- Failure of earlier line(s) of therapy
- Clinician recommendation of infused therapy
Treatment Initiation
- Patient decision to move forward
- Reimbursement
- First infusion appointment
Ongoing Treatment
- Patient return for therapy infusion
- Onset of side effects (possible)
- Onset of efficacy (possible)
- Patient return for monitoring visits
- Ongoing data/evidence collection for payers
IMPACT


HCS
SOLUTION
SOLUTION
A comprehensive program that engages patients to understand their condition and infused therapy, set expectations, prepare and stay motivated for therapy, and overcome other barriers by working to:
- Identify triggered touch points based on treatment feedback to prevent patients from discontinuing therapy
- Instill confidence in patients’ ability to cope with infused therapy
- Connect patients with reimbursement services
- Ensure patients attend scheduled visits
- Support patients to manage side effects/other complexities of therapy
- Ensure necessary payer reporting for pay for value schemes
- Use provider portal to update clinicians on individual patients between visits