GET PATIENTS STARTED RIGHT
Next Generation Hub Services
Our proprietary ResiliX™ platform integrates with your limited distribution network and delivers a uniform experience for patients on your therapy, end-to-end master data management, and comprehensive analytics, all in one place.
- Uniform patient experience across specialty pharmacies. Each pharmacy using its own system leads to varied experience for patients. With the next generation HUB, all pharmacies use ResiliX™ to drive a seamless patient experience and ongoing coordination to prevent gaps in adherence.
- Dedicated 1:1 call center. No more high cost, large-scale call centers that have different representatives working with patients every time. With the next generation HUB, each patient will work with the same personal treatment experience nurse, at every call.
- Efficient reimbursement process. Unlike current models that complete benefits investigations both with the HUB and the specialty pharmacy, our next generation HUB puts the specialty pharmacy investigation first and only explores further options if claims are denied.
- Streamlined master data management, in one place. The next generation HUB replaces the old model of multiple, disjointed direct-to- manufacturer integrations with a single integrated stream of aggregated, end-to-end data and insights.
- Evidence-based patient support. Treatment experience nurses deliver personalized support and go deeper with patients than specialty pharmacy case managers. Patients receive barrier-based, evidence-driven messaging throughout their treatment.
Our programs have supported over 100 different patient populations in 38 countries, and improved adherence by an average of 23%
Antiviral Therapy for Hepatitis C
Our program increased the percentage of patients completing therapy from 63% to 74%.
Infused Oncology Therapy
Our program resulted in an overall increase in treatment of 22%.
Our program increases script to fill from 68% to 86% with a 25:1 ROI.