Resilix™ - Your patient CRM
How are you managing the end-to-end patient experience?
Resilix™, our next generation CRM platform (cloud-based, scalable, 21CFR Part 11 compliant) manages the end-to-end patient experience for specialty therapies. Resilix™ helps deliver impactful interactions that improve: awareness, reimbursement, initiation, adherence, outcomes, evidence collection.
Resilix™ is a powerful and flexible CRM platform that can be applied to deliver….
- End-to-end Patient Experience: Integrate patient experience and data collection across Order Management, Starter Kit, Contact Centers, Hubs, SPs, Digital, Patient Support Programs, and HCP Feedback Loop
- Actionable Data Aggregation: generate value from SP/Hub data via analysis, insights, and triggered actions to field forces.
- Hub & Patient Support: verifications, PAs, difficult cases, co-pay, free drug, etc. + triggered phone calls, SMS, email to patients to overcome use barriers (self-injection, side effects, etc).
Our programs have supported over 100 different patient populations in 38 countries, and improved adherence by an average of 23%
Antiviral Therapy for Hepatitis C
Our program increased the percentage of patients completing therapy from 63% to 74%.
Infused Oncology Therapy
Our program resulted in an overall increase in treatment of 22%.
Our program increases script to fill from 68% to 86% with a 25:1 ROI.