Resilix™
One platform to improve initiation, adherence, and persistence to your brands
Interact with patients and HCPs using an omnichannel approach
The most effective interventions to address nonadherence include a combination of channels and messages. Resilix™ takes an integrated approach to reach patients where and how they prefer. Our advanced rules engine and personalized algorithms schedule, prompt, and respond to a patient’s most current needs to deliver a personalized, truly patient-centric approach.
Integrate with a variety of partners
Resilix™ is designed to easily work with other parties, such as specialty pharmacies, hubs, or other vendors. It connects the dots by providing the data everyone needs at the right time, enhancing each party’s services. A single, streamlined experience helps to solve for reimbursement, access, and all other barriers to optimal use, ensuring cohesive and consistent support across parties.
Predict, prevent, resolve patient barriers
Through predictive analytics, Resilix™ helps you reduce patient drop-off. Equipped with smart machine learning algorithms, Resilix™ recognizes important patterns in patient behavior and predicts patient needs before they arise. This provides a real chance to personalize support and prevent and/or resolve patient barriers, even adverse events, before they disrupt the treatment journey. Associative logic is used to determine the right content and the right time for delivery given a patient’s profile.
Analyze a wide range of data
Resilix™ combines data from all integration partners, allowing analysis of clinical, fulfillment, operational data, and program-related KPIs. With this intel at your fingertips, you can:
- Autogenerate customized reports for key stakeholders (e.g., sales, pharmacovigilance, brand leadership)
- Evaluate the effectiveness of different tactics (enrollment channels, co-pay support, home infusion, etc.) and determine which patients and HCPs benefit most from these
- Develop deeper insights into the funnel and the reasons behind patient drop-off
Request a demo
See how Human Care Systems can deliver tailored communications to support your patients and HCPs.
SYSTEM FEATURES
Document-based database
- Unparalleled flexibility and speed of deployment
- Multilayer security and encryption built in
- Extremely reliable and fault tolerant for maximum uptime
- Database design ready for business intelligence
Lightweight, flexible server architecture
- Powerful back-end technology is scalable and expandable
- Ability to handle high volume of concurrent connections for optimal user performance
Adaptable user-interface framework with extensive visualization options
- Highly responsive user experience
- Configurable, component-based design
Scalable infrastructure on Amazon Web Services
- Automatic scaling based on load
- Reliability and high availability through AWS
Encryption and multilevel security
- Quality management system based on ISO 9001, ISO 27001, and FDA 21 CFR Part 11 standards
- HIPPA compliant
- Encryption at rest and transit
- Multilayer security measures
- Secure AWS platform
- Restricted access to production systems
- Meets data residency requirements
Cloud-based solution
- Automatic upgrades
- Secure access from anywhere
- No need to download software locally
- API access and integration
- Unified identity management
- Real-time notifications
The Resilix™ platform powers multiple applications
Patient CRM
Cloud-based platform that powers the delivery of personalized, omnichannel patient communications
Patient Support
Barrier-based approach to patient engagement that drives treatment initiation and adherence
Hub Services
Deliver reimbursement and patient support to help patients get started on therapy quickly and confidently
HCP Support
Communicate with field forces and HCPs to help them manage each patient through therapy
Request a demo
See how Human Care Systems can deliver tailored communications to support your patients and HCPs.